Customer Story

Corbett and Claude:
The perfect solution an ambitious multi-location enterprise

I’ve worked in hospitality for about 20 years now and used lots of different Point of Sale systems. For anyone that asks, I always recommend they use Revel.

Tim Johnson, Director, Corbett & Claude

iPad POS | Corbett and Claude

About Corbett and Claude

Named after an iconic hub in Brisbane where commercial travellers would eat, drink and form lifelong friendships, Corbett & Claude is a vibrant casual diner founded upon the same principle; great food and great drinks shared with friends. Specialising in pizza, Corbett & Claude has two established venues in Brisbane and one in Sydney with a view to open more. The recently opened Rhodes store seats 140 people and heaves with energy and hungry patrons during lunch and dinner service, seven days a week.

Business Goals

With 20 years’ experience in the Australian hospitality scene, it’s safe to say that Tim Johnson has used his fair share of POS systems. When it came to choosing a system for Corbett & Claude, Tim knew exactly what he was looking for; he wanted a system that was user-friendly, robust and easy to roll out over multiple locations.

“Firstly, what I was looking for was a solution that was user friendly, so I liked the fact that Revel is on an iPad, that it’s app-based and really intuitive. From the team members’ perspective, they can pick it up and use it quite quickly and easily and feel comfortable doing so. Secondly was the back-end reporting and multi-site management capabilities; we’ve got three Corbett & Claude’s now and one Comuna Cantina (Latin street food restaurant) with two more locations opening this year.”

The Revel Solution

As Corbett & Claude is a cashless, Tim needed a solution that had the ability to process orders and payments in the event of an internet drop out. He also needed a POS that was fast, efficient, user-friendly, scalable and reliable; it was clear that Revel was the only way to go.

“The Always-on mode was one of the key factors when deciding between Revel and other cloud-based point of sales. Also the user-friendliness, the ease of updating menu items and buttons, and the ability to integrate with other providers is fantastic.

“Cost as well. Revel is better value and a lower cost to set up compared to other providers, and it’s much nicer to use too. Revel has been really good for us.”

Why Revel

“I recommend it everyday. Anyone that asks, I always suggest that they use it. I’m a big fan of Revel and I don’t see any reason as to why I wouldn’t use it as the business grows.”